FAQS

Yes! RDPWindows has a money back guarantee of 24 hours on all RDP plans. Simply open a ticket for refund within 24 hours after activation. Your refund request may be accepted or refused depending on the situation and your reasons. Please read our TOS and Refund Policy for full details. Note: We only refund PayPal payments — crypto payments are non-refundable.

We accept PayPal, Debit & Credit Cards (Visa, Mastercard, Amex, Discover), Cryptocurrency (Bitcoin), and Binance. All payments are processed securely. Crypto payments are non-refundable by nature of the blockchain.

No! There are absolutely no setup fees and no contracts. All plans are month-to-month — you only pay for what you use. Cancel or change plans at any time without penalties.

It's simple — match your use case to the plan:

• Upload / Download files: Choose SSD RDP or HDD RDP
• Stream 24/7 via OBS: Choose Streaming RDP
• Install your own apps with full control: Choose Admin RDP
• Convert / encode videos: Choose Encoding RDP
• US-located IP for geo-access: Choose Cheap USA RDP
• GPU for gaming or ML: Choose GPU RDP
• Linux server / VPS hosting: Choose Linux VPS

With Admin RDP, you are the sole user on the server — you have full administrator rights, can install any software, run bots, cracking tools, and more. With Shared RDP (SSD/HDD/USA plans), you share the server hardware with other users and cannot use excessive CPU or RAM, nor install software yourself. Shared plans are ideal for simple upload/download tasks.

Yes, but only in Admin RDP plans. Bots are fully allowed — view botting, traffic surfing, Python bots, and cracking tools like OpenBullet, SentryMBA, and SilverBullet are all permitted in Admin RDP. In shared plans (SSD/HDD/Streaming/Encoding), bots and excessive CPU usage are not allowed.

Yes! Our Streaming RDP is specifically designed for 24/7 streaming via OBS to YouTube, Twitch, Facebook, Kick, and any other platform. The Starter plan supports 1 stream at 720p 30FPS, while the Professional plan supports multiple simultaneous streams at 1080p 60FPS with admin access.

Most RDP plans run on Windows Server 2022 (which looks and works exactly like Windows 10 22H2). GPU RDP and Streaming RDP run on Windows 10. Linux VPS and OpenClaw VPS support standard Linux distributions of your choice. Dedicated servers support both Windows 10 and Linux.

We will advise you first. If you do not fix your resource usage, we will suspend your RDP. Please note: You are not allowed to use more than 10–15% CPU in non-encoding RDP plans and more than 4 GB RAM in all shared RDP plans. Admin RDP is exempt from this restriction — you have full dedicated resources.

In Admin RDP, you can install any software yourself since you have full admin rights. In other plans, you can download software to your RDP and request support to install it via live chat. We're happy to help with common software requests at no extra cost.

Yes! We provide easy-to-follow guides:

• How to use Remote Desktop on Windows 10
• How to connect to a Windows server using RDP client
• RDP Port Configuration & Security Best Practices

After purchase, your credentials (IP, username, password) are sent via email immediately.

The following are strictly prohibited on all plans:

• VPN Tools (strictly not allowed)
• NET SCAN PORTS (strictly not allowed)
• SMTP, SPAM, AMS or Advanced Mass Sender
• Mining tools (cryptocurrency mining is strictly prohibited)
• TurboMailer, hscan, DUBrute, UDP Unicorn
• Traffic Surfing (only allowed in Admin RDP plans)
• Cracking Checkers (only allowed in Admin RDP plans)

All RDP and VPS plans offer instant delivery — your server is provisioned automatically within minutes of payment confirmation. You will receive your credentials via email immediately. For Dedicated Servers, setup time is approximately 24 hours.

Yes! Your Admin RDP includes a control panel through our client area at rdpwindows.com/clients. From there you can reboot, rebuild, or reinstall your server to a different OS at any time — all without extra fees.

Open a ticket in your client area and request account deletion including all associated data. We will process your request and delete everything on file.